Interested in being reimbursed for your sessions by insurance?  Read through the information on this page to see if it is a good option for you.  To get started, contact the Member Services phone number on the back of your health insurance card. Ask your insurance representative the below questions to understand your out-of-network mental health coverage and out-of-pocket costs. 

1. Do I have out-of-network outpatient mental health or behavioral health coverage? 

2. What is my out-of-network deductible?

3. What is the reimbursement rate, per session with a billing code of 90834?

4. How many outpatient therapy sessions are allowed per calendar year

5. What is the process for submitting claims or a superbill? Should I send my superbill in via fax, mail, a portal?

Once you have the above questions answered by your insurance, if you'd like to receive a monthly superbill from us we'll set that up for you.  All the information your insurance could need will be on that superbill.  Occasionally we will receive a request from insurance companies for a W-9.  We're happy to provide that if it is requested. No additional paperwork is typically required. 

Keep in mind that a diagnosis will need to be included in the superbill.  What does this mean?  If you don't meet criteria for a diagnosable mental health condition such as an anxiety or depressive disorder your insurance will not reimburse you for your sessions.  If you do meet criteria for a diagnosable mental health condition and you'd like to submit to your insurance for reimbursement, your insurance will have access to your diagnosis.  

Once you have submitted your superbill, as long as you have out-of-network mental health benefits and have met your out-of-network deductible your insurance company should reimburse you, on average 60% of your session fee.  Your insurance will send you a check in the mail or reimburse you electronically.  

We strive to build superbills that provide you with all the information that you need.  We want you to be reimbursed by your insurance as quickly and easily as possible.  That being said, we cannot guarantee reimbursement and can't be responsible for facilitating reimbursement, beyond providing superbills.